Process Performance and Quality at Starwood HotelsResorts

Process Performance and Quality at Starwood HotelsResorts Quality management Dimensions of Customer Satisfaction Starwood Hotels and Resorts employed the Six Sigma model to measure its performance and offer quality services to its clients. It had all the necessary inputs to ensure customers got what they wanted.Advertising We will write a custom case study sample on Process Performance and Quality at Starwood HotelsResorts specifically for you for only $16.05 $11/page Learn More However, it was unable to define or classify them and this means that customers were sometimes unable to get what they wanted yet the company had the potential of providing all the customer requirements. Therefore, the first stage involved defining or identifying the problem that customers were experiencing. This company managed to do this by introducing phones that contained the information about the services that clients wanted (Goldratt and Cox 2010). Guests were required to dial the numbers stored on the phones and hotel attendants woul d be on their doorsteps to serve them. The numbers were coded to represent various services. Secondly, the introduction of call logs enabled the company to track the efficiency of employees that handled specific tasks. The third stage involved the use of Pareto charts to analyze what employees could do within 15 minutes after receiving calls from clients. The fourth stage involved the introduction of improvement strategies that ensured clients got quality services from the company. This included improving how telephone operators handled requests from customers. In addition, it involved procedures that were used to determine the person to call when a client requests the services of this hotel (Krajewski, Ritzman and Malhotra 2012). Moreover, this organization faced serious challenges like engineering workloads, but it ensured that qualified people were assigned different roles in the control room to check technical issues that may affect communication between clients and employees.Ad vertising Looking for case study on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Lastly, it was necessary to establish effective ways of controlling and measuring the performance of the telephone system. This ensured that this service produced the expected results within the specified time. The services were monitored for 12-18 months and the managers were supposed to be given monthly reports to ensure the Sheraton Service Promise program improved the quality of services offered by this company. Costs of Process Performance and Quality The costs included service delivery, time, quality and products. There was the need for the new program to facilitate coordination among these aspects to help the company to achieve its targets. This was important in helping the company to offer its services properly and eliminate the chances of being unable to supply products that were available due to poor communication syste ms (Krajewski et al., 2012). Secondly, the company saved time because clients were introduced to mobile phones and how to use them to request for room services. The use of phones ensured that clients got what they wanted because these gadgets offered a list of the services and products offered by the company. Customers did not waste time deciding where to get what they wanted. They were very happy that they could get the services of this company without struggling to ask or wait for long before being assisted. The Six Sigma Model The Six Sigma model is an efficient tool of measuring performance in an organization. However, it has various disadvantages that make it unsuitable in the hospitality industry. First, this model requires a company to define key factors that are necessary for problem resolution (Krajewski et al., 2012). This creates ambiguity and does not place the company in a good position to know its problems. Therefore, it becomes difficult for a hotel to know its challe nges because this process does not limit a manager’s scope of defining the speed and efficiency of employees and services offered (Sherwood and Barnsteiner 2012).Advertising We will write a custom case study sample on Process Performance and Quality at Starwood HotelsResorts specifically for you for only $16.05 $11/page Learn More Secondly, the measures used to determine the efficiency of workers and services are abstract. There is no guarantee that short call durations mean that employees offer efficient services. The use of Pareto charts is an effective way of measuring performance; however, it falls short of defining the meaning of a reasonable time employees are supposed to use to serve their clients. Lastly, the time taken to measure the performance of a service is very long and this creates room for other inefficiencies that affect productivity (Krajewski et al., 2012). This model requires employees to submit responses to their managers or head s of departments, but the duration required to do this is too long. There is the need for hotel changes to produce immediate results because this is a delicate industry. In addition, this will limit the chances of creating room for customers to be fed up with inefficiencies because it enables employees to make immediate changes to their products or services. Case Study Implementing the Six Sigma Model in Starwood It is not easy to implement the Six Sigma program to improve and track the performance of employees and services offered in the hotel industry. This program required Sheraton hotel to employ the Top-Down Commitment model that required all employees to work together to improve the performance of this company. The hotel developed the Black Belts team to ensure it supervises the roles played by managers and subordinates to improve its efficiency. The measurement systems used to track progress involved giving clients research questionnaires (Guest Satisfaction Survey) to expres s their views regarding the services offered by the hotel. In addition, the Sheraton Service Promise program was established to help guests to report any problem regarding the quality of services offered by the hotel. The management had set high goals to compel employees to work hard to promote the image of this company. This was not an effective way of improving performance because it sets unrealistic goals for workers (Sherwood and Barnsteiner 2012). Education was an effective way of promoting performance because it enabled workers to acquire new knowledge and skills on how to do their jobs.Advertising Looking for case study on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Lastly, customers may be stubborn and thus affect the attitudes of employees. This hotel managed to establish ways of knowing how customers and employees treat each other. It is necessary to explain that this was an indispensable aspect that helped the management to know how to train its employees (Goldratt and Cox 2010). The New Sheraton Service Promise Process Prevention of poor process performance is a key aspect in all organizations. The new Sheraton Service Promise process enabled employees to predict the possibility of service failure and inform the management. Early preparation enables organizations to prepare to solve problems before they escalate to unmanageable levels (Krajewski et al., 2012). In addition, employee and service assessment were successful because the new process forced workers to be transparent and accountable. Internal failure was managed by developing a team that was responsible for periodic assessment and evaluation of the new program (Goldratt and Cox 20 10). This process ensured appropriate measures were taken to solve problems in good time. Lastly, the possibilities of external failures to affect this company were minimized. The questionnaires used to evaluate the response of guests regarding the quality of services offered; therefore, they helped it to train workers and improve its services (Sherwood and Barnsteiner 2012). Alternative Strategies Most organizations and individuals do not know the existence of the Six Sigma model of measuring performance. Moreover, most of them do not pay attention to theories and this makes them reluctant to use performance models. In addition, they are usually not ready and comfortable to use information from their clients to measure the performance of their employees (Krajewski et al., 2012). Lastly, they need quality assessment procedures that produce immediate results; therefore, this discourages them from using the Six Sigma model. Starwood Hotels and Resorts can use performance appraisal, ma rket penetration and the value of its shares in the stock market to measure the quality of its services. References Goldratt, E. M. and Cox, J. (2010). The Goal: A Process of Ongoing Improvement. New York: Wiley. Krajewski, L. J., Ritzman, L. P. and Malhotra, M. K. (2012). Operations Management:  Processes and Supply Chains. New Jersey: Prentice Hall. Sherwood, G. and Barnsteiner. (2012). Quality and Safety in Nursing: A Competency  Approach to Improving Outcomes. New York: McGraw-Hill.

Top 12 Time-Wasters to Fight Back Blog at EssaySupply.com

Top 12 Time-Wasters to Fight Back Blog Top 12 Time-Wasters to Fight Back Do you feel you don’t have enough time? Are you sleeping less because otherwise you can’t fit everything you want to do in a day? Then it’s entirely possible you’re doing too much. It is just as likely, however, that you’re actually spending too much time on certain tasks. If you’d just learn to reduce the amount of time you spend on those tasks, you might find you can get that extra hour of sleep or get through your day without having to run everywhere. The best way to find out what you’re spending too much time on is to actually track what you’re doing. They’ve got apps for that now. Use one for a week or so to see where you’re investing too much time and then figure out if you can find ways to reduce how much time these things take. There are a bunch of ways to do so. Of course, you can try to use technology to do things faster. Alternatively, consider cutting down how often you do something. If you’re spending 20 minutes a day washing your hair, just going to every other day will save you two hours a week! Whatever way you use to find reduce how much time you spend on things, the first step is to find the things which are eating up all your time. So, with that thought in mind, here is an infographic with things a lot of people waste time on. Do you recognize these things? Then these are great places to start. Because the first step to solving a problem you have is recognizing that you have it and what it actually consists of. Only with that information can you take steps to change things and improve the quality of your life.

Ophthalmic Care Delivery in Saudi Arabia Assignment - 70

Ophthalmic Care Delivery in Saudi Arabia - Assignment Example   Statistics indicate that this institution has considerably decreased the prevalence of blindness and other eye-related health problems, in the elderly, by over 10 percent in the past few decades (Alwadani et al. 2010). However, it has been noted that there are certain regions and communities with relative surpluses in the delivery of quality ophthalmic care and short put of ophthalmologists and ophthalmic subspecialists. These researchers employed written survey to collect data from ophthalmology residence. The written survey contained questions on medical education, demographic information, residency training, and career goals that affect their career choice (Alwadani et al. 2010). The results of this study indicated that the majority of ophthalmology respondents preferred practicing in urban settings (63%) such as Jeddah, Makkah, Riyadh, and Eastern area to rural settings (37%) such as Jizan, Hail, Asir, Madinah, Qassim and Baha (Alwadani et al. 2010). Additionally, 75% and 77% of the respondents were interested in practicing interactive research and surgery respectively (Alwadani et al. 2010). Research results summarize that most respondents are willing to practice in private sectors rather than public institutions. In this context, these authors recommend that the government should make an effort to encourage adoption of the ophthalmic practice in public institutions other than in the private sec tor (Alwadani, 2010). Additionally, training in sidelined ophthalmic subspecialties should be encouraged to ensure optimum ophthalmic care delivery to all Saudi Arabia citizens (Alwadani et al. 2010).

Homework Essay Example | Topics and Well Written Essays - 250 words - 28

Homework - Essay Example Therefore, being the recipient of the word of God, Prophet Muhammad remains the religious role model of Muslims. The Quran also stated categorically that the messenger of God is an excellent model for all (Quran 33:21), thus imploring on the Muslims to take Prophet Muhammad as a Religious and Political Role Model (Tarif, 257).Prophet Muhammad is known to have spent all of his time fighting injustice and greed, while identifying with the poor and the less advantage throughout his life. This gives a vital tenet of leadership on his part, which all Muslims ought to follow. Therefore, he demonstrated political leadership through fighting for injustice and for the poor and oppressed, and thus becomes a Religious and Political Role Model for Muslims. Prophet Muhammad lived his life demonstrating both religion and political leadership, and he was successful in both (Tarif, 118).Therefore, he remains a Religious and Political Role Model for Muslims, considering that he received authority; which was the word, from

The Impact of E Commerce on Small Business Essay Example for Free

The Impact of E Commerce on Small Business Essay Impact of E-Commerce on Small Firms have factor that has influenced the processes of adoption and use of e-commerce in both small and medium enterprises and industries. Small scales firms that have adopted and have used e-commerce have taken into account not only the technological part and organisational aspects of implementation but also the strong user’s o the web sites with their own skills, attitude towards work, enthusiasm and fear of technology. Whereas on the other side of the story, the majority number of consumers have to pace with and effectively use the services offered through internet by enterprises. Thus to carry out a successful relationship and transactions between consumers and firms, they not only have to exchange money and products but also information and mutual trust. E-commerce has been simply defined as a use of electronic range of networks to simplify, resolve, improve and pace up the various stages and processes of business like buying and selling and delivery of goods and services. E-commerce`s prime driver is Internet which presents an hierarchical framework. The use of websites for small scales enterprises can create a major impact and global presence when compared to other Medias. The web are defined with no geographical boundaries or national boundaries but rather by the coverage of computer networks which offers widened access to different markets for small scales and micro enterprises. Small scale industries find more competitive markets and intense pressures with their limited resources and manpower and mainly of weaker market power. Due to this SME`S had to undergo pressure to co operate more into networks to spread information, develop costs and risks. Small scale industries are amongst the last ones to benefit from the new technology and are happily excited about the widened opportunities increased through internet and E-commerce. Internet Web Spending includes capital and operation incurred expenses to build and support new systems of web based. Small enterprises sell both to businesses and consumers though a majority share is been sold to consumers than businesses. Internet offers an access to wide range of goods and services that small scale industries are interested in and help them in their competitive field. It includes tools that small firms can use to enhance and flourish their businesses, reach new customers and maximize customer relationships. The basics must haves in internet usage of SME`S should be email, specialized industry/ professional information and product information. Email is to contact the same for urther relationship and to resolve any query. Professional information should be displayed as to stand out in the competitive market and showcase the goodwill of the enterprise and product information does creates an impact of the benefits it offers compared to other products and services. The final frontier is to reach the customers through the media created by Ecommerce. They are as follows: Creating a web site – The main state is the creation of a web site. The web site creation is a tedious process as it involves of thinking process and building up a website, its content, designing, security measures, all take in a lot of engineering. Once the website is created, we are ready to do business. Banner exchange/ showcasing advertisements on other websites – Once the web site creation part is completed, the focus comes on the advertising part which makes it to publicize the website on other websites and social sites for example, google ads, facebook ads, and etc. These are useful as they have a far reaching impact on state and national as well as global level. They are so effective that they can dig out customers from any corner of the earth, given that technology is available. Management tools for web sites – After the completion of the website, the management tools take in place such as that of the server, security and antivirus measures and many more. These are essential part of the tools and parts of the web site management. Visitors counting – There is a space on the website which when visited by a person, displays his visit number and the total number of members who have visited. This informs us the number of times the web site has been visited and successful of the website creation of the business. Ecommerce solutions – The next solutions is the Ecommerce solutions that is the solutions leading to the Ecommerce and it’s far reaching impact on the business where a problem is encountered operationally. The benefits to ecommerce impact on small scales industries are as follows: Global Reach: it has helped business to reach national and international markets with quite less costs incurred to find the best and most profitable suppliers, expand business, gain new customers and co-ordinate and find the best suitable partners for business. Minimise costs: Once the website is been designed it reduces the cost of hiring an offline mode of marketing. This acts as a major advantage of e-commerce. No customary charges are applied when website designs promotes the business. Certain offline marketing costs are cut and thus it reduces the costs overall. Building customer relationship : E-commerce helps in building the customer relationship as the customer is aware of the whole process while buying the goods and services and it creates a better impression about the she’s to the customers . The SME`s benefit in a way that the customer becomes fully aware of the product and services as personalized communication helps to attract customers and built a goodwill for a enterprise. The goods and services are up to dated on the websites with quality, price and size. Long Business Hours: Creating an online marketing field benefits the SMEs as in there is no fixed working hours. The sites are 24hours seven days a week available with no extra costs and transactions can be carried out any time of the day. Therefore Ecommerce has significantly showed a major growth in past few years. It has helped SME`S in enhancing growth, expanding and creating a new business measures in a much easier and implied manner. It has changed the way customers are been dealt and growth towards economy has also been observed.

Essay on The Holy Bible - The Authorship of Genesis :: Holy Bible Genesis Essays

The Authorship of Genesis Is the book of Genesis real or fiction? This is an age-old question. There are many thousands of Christians, who believe that Genesis is the absolute word of God. Many of these people believe that Moses wrote the book of Genesis, and believe that God himself told him what to write. Those who believe Moses wrote it really believe that God created the heaven and earth as well as all living things including man. Then there are those who believe Genesis is nothing more than fiction. They do not believe that Moses or anyone else wrote Genesis. They do not believe that God created the heaven or earth. They believe we evolved from either fish or monkeys. They believe Genesis is nothing more than a fairytale written a long time ago. That is why when we look at the age-old question about the authorship of Genesis. We most look at three very important perspectives about, which may or may not have written Genesis. The first perspective we will look at is the belief that Moses is the author of Genesis. The second perspective we will look at, is the belief that Moses and many other authors wrote the book of Genesis. The third perspective is that Moses didn’t write Genesis at all, many historians and theologians believe that different writers contributed to the writings of Genesis. When looking at that perspective that Moses was the sole author of Genesis. We must understand that this belief is deeply held by many conservative scholars and most of the Christian world. Those who believe that Moses was the author of Genesis, believe there are three ways which Moses transmitted Genesis. The first method was by direct revelation from God. Those who believe this believe that God spoke and told Moses what to write. These people believe that, "All scripture is given by the inspiration of god," (II Timothy 3:16). They also believe the Bible is infallible word of God and cannot lie, so when Jesus Christ himself stated, " And at the beginning Moses and all prophets he expounded unto them in all the scriptures the things concerning himself. These are the words which I spoke unto you, while I was yet with you, that all things must be fulfilled, which were written in the law of Moses, and in all the psalms concerning me" (Luke 24:27,44). Essay on The Holy Bible - The Authorship of Genesis :: Holy Bible Genesis Essays The Authorship of Genesis Is the book of Genesis real or fiction? This is an age-old question. There are many thousands of Christians, who believe that Genesis is the absolute word of God. Many of these people believe that Moses wrote the book of Genesis, and believe that God himself told him what to write. Those who believe Moses wrote it really believe that God created the heaven and earth as well as all living things including man. Then there are those who believe Genesis is nothing more than fiction. They do not believe that Moses or anyone else wrote Genesis. They do not believe that God created the heaven or earth. They believe we evolved from either fish or monkeys. They believe Genesis is nothing more than a fairytale written a long time ago. That is why when we look at the age-old question about the authorship of Genesis. We most look at three very important perspectives about, which may or may not have written Genesis. The first perspective we will look at is the belief that Moses is the author of Genesis. The second perspective we will look at, is the belief that Moses and many other authors wrote the book of Genesis. The third perspective is that Moses didn’t write Genesis at all, many historians and theologians believe that different writers contributed to the writings of Genesis. When looking at that perspective that Moses was the sole author of Genesis. We must understand that this belief is deeply held by many conservative scholars and most of the Christian world. Those who believe that Moses was the author of Genesis, believe there are three ways which Moses transmitted Genesis. The first method was by direct revelation from God. Those who believe this believe that God spoke and told Moses what to write. These people believe that, "All scripture is given by the inspiration of god," (II Timothy 3:16). They also believe the Bible is infallible word of God and cannot lie, so when Jesus Christ himself stated, " And at the beginning Moses and all prophets he expounded unto them in all the scriptures the things concerning himself. These are the words which I spoke unto you, while I was yet with you, that all things must be fulfilled, which were written in the law of Moses, and in all the psalms concerning me" (Luke 24:27,44).

Lionel Messi

Alex Bello Writing 2 Mrs. Chavez 1/17/13 Soccer I decided to write about soccer because it is something I love and have passion for. I have been playing soccer all my life since I started walking and haven’t stopped playing. I play soccer here at MCC and I was the leading scorer and I was selected for the 2nd team all-region as a freshmen. I was the only freshmen on the team to get this award. It is a privilege for me to have soccer in my life. I am so thankful that I am able to do something I love. I have an idol. A mentor and someone I look up to in soccer.His name is Lionel Messi. He is known as the best player in the world today, and some people say that he is the best ever. To my opinion, he is the best ever. He has done things in soccer that no one has ever done in the history of the sport. He scored 92 goals in one calendar year. The previous record was 86 goals in the 1980’s. That is an unbelievable record. Messi is only 5’6 but he is very strong for a sh ort guy. He was in born in Rosario, Argentina. He moved to Spain when he was only 7 years old and he has Spanish citizenship.When he became a pro, he decided to come play for his native country. Another part of soccer that really motivates me to play better, is watching the team FC Barcelona play. They are known as the best team In the world today. They are smooth and have a great touch with the ball. No other team in the world keeps up with their fast pace. Messi also plays for this team. This is where he set the record. In 2010, Barcelona set the record for winning every tournament of that year. I love to watch this team play. I learn a lot from them.Lionel Messi has played in 2 world cups, and by record, he doesn’t usually perform at his best. People say he is more lazy when he is playing for his country. Messi says that he always gives his 100% when he is out in the pitch. He also said that he is more nervous, but he promised that in the world cup of 2014 he will perform at a successful level. I am very excited to watch the 2014 world. It will be held in Brazil. It should be a very exciting event, also because it is the biggest sports tournament of the world.

Ray Bradbury’s Predictions in Fahrenheit 451 Essay

As we all know, Ray Bradbury, Author of Fahrenheit 451, made many predictions as to what this day and age would be like. He was right in many cases including speed, entertainment, and the mindlessness of people. He predicted that nobody would speak more than a couple of words at a time to a certain person. That makes the people seem mindless because they don’t talk or ask questions. Ray also predicted that people would drive by places so fast that the y don’t even know what they passed. That has not quite happened in out tome yet, but I believe it is coming. One of the final things that Bradbury talks about in his book is entertainment, slowly but surely, people are starting to stay indoors and do such activities so they don’t have to go outside. Being obsessed with entertainment, which is probably the most obvious aspect of this book, is very important in our world and Montag’s made up society. The characters rarely have friends, and if they do, they just go over each other’s houses to watch television. Bradbury makes this clear when Mildred says to Montag, â€Å"I went to Helen’s last night† (50). He replies by saying, â€Å"Couldn’t you get the shows in your own parlor† (50). She says, â€Å"Sure, but it’s nice visiting† (50). In that statement she clarifies that the only reason she goes over friend’s houses is to watch television, not to talk, eat, or go outside and have a good time. An example of someone who is not obsessed with entertainment is Clarisse, the 17 year old girl who is â€Å"different† from everyone else because she enjoyed life. She enjoyed smelling flowers, walking in the rain, and getting into deep conversations with people. Clarisse thinks that all people ever do is watch the â€Å"Parlor Walls,† go to the races, and amusement parks. Our society is turning out to be like that, we have to stop it before it’s too late. A couple of years ago, family used to go to amusement parks as a treat every once in a while, now a days we have people that go almost every other day. Speed plays a very large role in the book Fahrenheit 451. People in their society were completely obsessed with speed; they increased the size of billboards to two hundred feet long so that the advertisement would last as the people rushed by it. Clarisse says, â€Å"My uncle drove slowly on a highway once; He drove forty miles an hour and they jailed him for two days† (9).  Clarisse also says that if you showed a truck driver a green blur, he will tell you that it’s grass. Second, if you show a truck driver and pink blur, he will tell you that it is a rose garden. Third, if you show a truck driver a white blur, he will say that it is a house. Finally, if you show a truck driver a brown blur, he will tell you that it is a cow. Towards the end of the book, Clarisse was suspected to have been hit by a speeding car and killed. That proves that people don’t slow down for anything and speed is a major part in Montag’s world. In our society, people are starting to get more and more speeding tickets. The police are really cracking down on people going over the speed limit. People are constantly on the move, going fast to get more done. People are now making microwavable dinners, eating on the run, and many are resorting to eating fast food. They know that it is not good for you but they eat it anyway because it is fast, and it keeps them going at the pace, they want to keep their lives going at. Cars these days are getting faster and faster, you pay a little bit more and get a BMW or a Porsche, just to keep up the speed that all of us think we have to stay at. People in both Montag’s society and our society today are very mindless. In Montag’s society, all people do is watching the â€Å"parlor walls.† You are considered odd or weird if you enjoy talking, asking questions, or enjoying things in nature. Clarisse if one of those people that Montag’s society considers to be odd. She loves to ask questions and get into deep conversations with people; in fact her whole family is like that. Even when Montag first meets her, he is very amazed by how â€Å"weird† she is. Guy looks at Clarisse and laughs when she tells him that fireman actually used to stop fires that started by accident. She asks him if he ever reads any of the books that he is told to burn. He turns to her and yells, â€Å"That’s against the law! (8)† That is the point at which Guy really starts to wonder about books and why they are burning them. Mildred is one of the people in the made up world that is very mindless. She  always watches her parlor walls and has friends over to just watch with her, they never talk or anything which proves to me that she is very mindless. In our world, technology is getting to the point where we don’t have to leave our houses very much. That is scary because I am afraid that we are going to turn out just like Bradbury predicted. This story is coming true and there is very few things that we can do about it. Speed, entertainment, and mindlessness of people are starting to come true in our world today. It is surprising that Bradbury could make so many predictions so many years ago and have them be so accurate. Overall Ray Bradbury is a very good author that catches the attention of his readers by telling them what things will be like in the future. I certainly hope that all of these negative things that Bradbury predicted will not become any truer as time progresses.

Why were the British Able to Win Control of India essays

Why were the British Able to Win Control of India essays During the 17th and 18th century, India was a very profitable economic market for the big European power because of the wide trades going on in India. There were trades of Chinese silk, all the spices and different flavors of teas were traded in this region. Like all other great powers at the time, Britain was also keen on taking the Indian subcontinent for the trades and the profit it gave off. There were lots of reasons why the British were able to win control of India and start the British raj in India. Some reasons are because of the military superiority, financial means, explorations and transportations, differences in culture, strong leaders and because of the successful  ¡British East India Company. ¡Ã‚ ¯ In this essay, these reasons will be observed and described in order to observe exactly why the British were able to win control over India instead of other European powers. The main reason why the British raj occurred and that the British were able to take over India was because of the aide from the  ¡British East India Company. ¡Ã‚ ¯ The BEIC was founded at the end of the 16th century as a trading company, and was given a monopoly on trade with the Far East especially in China and India. Even though in the beginning part of the 19th century where the BEIC was abolished by the British government, it was the starting point of the British raj. Because of the BEIC, it was easier for the British government to take control of India and settle in because of the BEIC because it gave the government good base to start the British raj. Also, the BEIC had united resources at its command in order to let the British government to use Indian resources both financial and in manpower. Because the BEIC had control over the most of the trade in the region and controlled the economic activities in India, it made the British government a lot easier to take over the l and because they only had to take over the political controls. ...

English Skills for Information Technology

English Skills for Information Technology Computer specialists develop and maintain the computer equipment and software programs that form the basis of the Internet. They make up the majority of professional and related occupations and account for about 34 percent of the industry as a whole. Computer programmers write, test, and customize the detailed instructions, called programs or software, that computers follow to perform various functions such as connecting to the Internet or displaying a Web page. Using programming languages such as C or Java, they break down tasks into a logical series of simple commands for the computer to implement. Computer software engineers analyze user needs to formulate software specifications, and then design, develop, test, and evaluate programs to meet these requirements. While computer software engineers must possess strong programming skills, they generally focus on developing programs, which are then coded by computer programmers. Computer systems analysts develop customized computer systems and networks for clients. They work with organizations to solve problems by designing or tailoring systems to meet unique requirements and then implementing these systems. By customizing systems to specific tasks, they help their clients maximize the benefit from investment in hardware, software, and other resources. Computer support specialists provide technical assistance to users who experience computer problems. They may provide support either to customers or to other employees within their own organization. Using automated diagnostic programs and their own technical knowledge, they analyze and solve problems with hardware, software, and systems. In this industry, they connect with users primarily through telephone calls and e-mail messages. Essential English for Information Technology List of the Top 200 Information Technology Vocabulary Speak about development needs using modals Examples: Our portal needs an SQL backend.The landing page should include blog posts and an RSS feed.Users can access use the tag cloud to find content. Speak about probable causes There must have been a bug in the software.We cant have used that platform.They might test our product if we ask. Speak about hypotheses (if / then) Examples: If the zipcode textbox is required for registration, users outside the US wont be able to join.If we used C to code this project, we would have to hire some developers.Our UI would have been much more simple if we had used Ajax. Speak about quantities Examples: There a lot of bugs in this code.How much time will it take to ramp up this project?Our client has a few comments about our mockup. Distinguish between countable and uncountable nouns Examples: Information (uncountable)Silicon (uncountable)Chips (countable) Write / give instructions Examples: Click on file - open and choose your file.Insert your user ID and password.Create your user profile. Write business (letters) e-mails to clients Examples: Writing reports Explain past causes for current situations Examples: The software had been installed incorrectly, so we reinstalled in order to proceed.We were developing the code base when we were put on the new project.The legacy software had been in place for five years before the new solution was designed. Ask questions Examples: Which error message do you see?How often do you need to reboot?Which software were you using when the computer screen froze? Make suggestions Examples: What dont you install a new driver?Lets create a wireframe before we go any further.How about creating a custom table for that task? Information Technology Related Dialogues and Reading Social Networking Sites Information technology job description provided by the Bureau of Labor Statistics.

Mock Study Sampling and Data Collection Approaches Assignment

Mock Study Sampling and Data Collection Approaches - Assignment Example sampling approach is proposed for the study because of the wide geographical area that the target organization covers, suitability of the sampling design for such diversity, and statistical advantages of the design. Stratified random sampling is a restricted probability sampling approach (Sekaran and Bougie, 2010) in which a population is divided into subgroups and random sampling implemented in each sub-group. Homogeneity within sub groups that distinguishes members of a subgroup from members of other subgroups informs the division (Votg, 2007). Differences in state laws and possible social and cultural values across state boundaries inform the boundaries as the basis for stratification. The sampling design will therefore ensure representation of all sales consultants of the organization towards internal reliability of the study’s results. In addition, eliminated bias through the randomized approach will ensure validity of developed data from sample besides external reliabili ty. Stratified random sampling, like simple random sampling, is easy to implement and this ensure validity due to sampling ccuracy. A sample size of 510 participants is proposed for the study. Seventeen states will be selected at random and a branch of the company selected from each of the states, at random. From each branch, five supervisors or managers will be selected at random and a further five sales consultants, operating under each of the supervisors or managers selected at random. The stratified random approach will contribute to validity and reliability of the study (Christensen, Johnson, and Turner, 2011) and the sample size is adequate because it falls within used sample size ranges in similar studies. Explored literature from empirical studies identifies use of such sizes as 408, 71, and 74 (Graham, Ziegert, and Capitano, 2015; Liden, Wayne, Liao, and Meuser, 2014; Aragon-Correa, Garcia-Morales, and Cordon-Pozo, 2007). Economic feasibility, due to proposed use of internet-based

Determinants of Effective Tax Rate in Thailand Research Proposal

Determinants of Effective Tax Rate in Thailand - Research Proposal Example Tax changes can be analyzed, and thus a conclusion can be reached. Furthermore, the researcher has also been able to grasp a solid understanding of the tax concepts through the research, gaining important concepts like solid definitions and clear indications of the corporate tax burden and how corporations in Thailand are affected. Two important ideas will be analyzed through the literature; that of tax policy, and that of tax rules and the evolution of the corporate income tax. By taking a close look at these concepts, the researcher should be able to make an informed decision about the success of the corporate tax burden, and demonstrate the fact that the corporate tax reforms are allowing Thailand to become a more successful nation economically. First, when taking a close look at the corporate tax burden in Thailand, it is important to consider tax policy. Tax policy will allow the researcher to determine how Thailand's reforms are economically measuring up to other Asian nations and their economic reforms. A comparative analysis is always beneficial in allowing a researcher to see whether or not certain systems are successful, and this is also true of the corporate tax system in Thailand. There are a few helpful articles that describe this concept. In the article "Tax policy and reform in Asian countries: Thailand's perspective," Sujapongse presents a complete overview of Thailand's tax system. Within this description, the major taxes that are required by the central government, as well as the local taxes required by the local government, are discussed. Furthermore, the author also discusses more recent tax reforms, including the value added tax (VAT), which has replaced the business tax to customs tariff reform. The autho r also discusses current and modern day issues dealing with taxes, including the concepts of decentralization impediments, direct taxation, indirect taxation, and tax base. After this discussion, the author then proceeds to provide the researcher with a picture of the government's plans. Basically, the government is planning to use more and more technology in while handling taxes, thus allowing for Thailand to have e-government services and e-taxes. Furthermore, the "Roadmap for Tax Reform" is also discussed, and this helps to demonstrate the framework for future plans of taxation networks in Thailand. Tax issues are also discussed, and the author predicts the future of Thailand's ability to reform taxes. This author agrees with the concept of this research, and argues that Thailand is on path to effective corporate tax reform, thus benefitting the overall economy. The tax reforms, when compared to the economic success of other Asian countries, demonstrate that Thailand's economy is benefitting greatly from corporate tax reform, and doing much better when competing with other Asian nations in the corporate world. Furthermore, Thailand's focus on technol ogy and the future also demonstrate the nation's desire to become a key player economically on a global scale. This article therefore backs up the researcher's argument that corporate tax reform is allowing Thailand to improve its economy, and thus help it become more important economically in the world. Another article that helps the researcher take a closer look at tax policy is the article "Thailand: Tax Measures to